Eclipse Awards turns 12!
by Toby Barazzuol on Thursday Apr 1, 2010
Today marks our 12th anniversary at Eclipse Awards - the start of our 12th year in the business of creating beautiful awards and making people happy! Over that time we’ve evolved from a small 2 person office in Yaletown, to one of the world’s leading suppliers of personalized recognition awards located in the heart of the Strathcona Green Zone. It’s been an ongoing journey of growth, improvement and refinement as we’ve learned how to make clients happy, while generating financial and social value as a company.
We’ve also come to understand some of the surprising intricacies about the power of recognition – how it can motivate and engage people, how it can create new opportunities for them, how it can strengthen organizations, how it can help build community, and most importantly, how it can make people happy. Crystal awards, green awards, spoken words, gift cards…they are all simply different ways of saying “thank you” and letting people know how they are appreciated.
One of the great things about business is that it’s kind of like cooking - there are so many different ingredients to choose from, and yet how you choose to put them together can mean the difference between an amazing experience and an average one. So in light of how far we’ve come (and how far we have yet to go) we wanted to share 12 of the most important “ingredients” to doing business that we’ve discovered so far:
1. Treat everyone with equal respect. We may have different jobs and responsibilities, but in the end, we are all simply people trying to make our way in this world and the energy that you put out, is the energy you receive back.
2. Put your clients’ minds at ease. Find out all of the things that might worry your clients, then put systems and policies in place to address them. Erase the worries from their minds.
3. Be bold. If you make a guarantee, make it a strong one and stand behind it. If you embrace technology or sustainability, do it in a way that sets you apart from others. A business is an amazing vehicle – unleash your creativity!
4. Embrace sustainability. “Going green” is no longer an alternative. It’s simply the evolution of how we do business and how we choose to relate to one another and our environment. Understanding sustainability is the single greatest investment that you can make towards your future success.
5. Enjoy yourself. Have fun with the people you work with and the people you work for! Take care of business, but don’t take yourself too seriously.
6. Your people are your greatest asset. Find great people to work with, let them do their job, and find ways to make sure they feel happy and engaged. These are the people that will work hard for you, generate ideas for you, go to bat for you...or not. Recognize their efforts and the things you’d like to see.
7. Recognition is powerful. It speaks to a basic human need that we all have to feel valued and appreciated. Recognition can also empower people and create new opportunities for them. It helps to encourage the changes we’d like to see. It helps make organizations stronger.
8. Get involved in your community – a business is more than something to simply generate dollars. It’s about putting your time and resources into enriching the community you’re located in. This is how we will change the definition of value, as businesses become engines of community regeneration.
9. Choose simplicity over complexity – wherever possible, remove excess and make things easier for your clients. Design simple systems and simple policies. “Simplicity is the ultimate sophistication” said Leonardo Da Vinci.
10. If you make a mistake, take responsibility & fix it quickly (without complaining). It’s inevitable – at some point a mistake will happen. When it does, accept responsibility and do your best to fix it, whatever the cost. How you handle yourself when the chips are down is the most important.
11. Collaborate. It’s hard to do everything alone, and not much fun. Find creative new ways to work with your staff, your suppliers, other organizations in your community, even your competitors. We can accomplish a lot more together, than we can alone.
12. Don’t base your decisions simply on dollars. In business school, we learn that everything comes down to money. However in reality, the truly magical and wonderful things happen when we de-prioritize money and focus on other things such as beauty, happiness, integrity, community and having great experiences.
Of course there are more, and we will continue to tweak and experiment with our brand of doing business. Now more than ever, people want to feel valued and appreciated, and we’ll continue to help you do that with beautifully crafted recognition awards. What will the next 12 years hold? We’ll be looking forward with an open mind and anticipation!
Are there any ideas that we’ve missed? Let us know so that we can add it to our ingredients list!