1. On-Time Delivery Guaranteed - or it’s free.
We’ve earned our reputation by delivering your awards on-time, as promised, every time. We’ll do whatever it takes to ensure that your order is delivered to you by the close of your requested date. In fact, we guarantee on-time delivery or your order is free. We don't point fingers, we simply take responsibility and ensure that your awards are delivered where you need them, when you need them. After all, how much are your awards worth if they arrive after your event?
2. Safe Delivery Guaranteed - or we’ll replace it.
Worried about damage in transit? Rest assured that your awards will arrive safely and intact as we confidently guarantee safe delivery on all orders. With over 20 years of experience in packing and shipping, our breakage rate is less than 0.4%! In the unlikely event of breakage in transit, we will replace any damaged pieces at our expense.
3. Accuracy Guaranteed - or we’ll remake it.
Our processes and our attention to details set us apart from competitors. Your order will include professional design and digital artwork proofs for your review and approval, which means we perfect your design and eliminate any errors, before producing your order.
We promise to deliver awards that are exactly the same as the artwork proofs you approve, or we’ll replace them at no charge. That is our Accuracy Guarantee!