How To Order Custom Award, Trophies and Plaques online

Our prices include custom design, personalization, and digital artwork proofs. There are no setup charges or hidden fees.
Every award in our House Collection starts as a blank canvas that we uniquely design to feature your message, logos, or theme. 

Order Custom Awards in 3 easy steps:

  Dream. Design. Delivered.

How to order awards and trophies online

Step 1: Dream

Browse our collection of awards & plaques ato find your favorite styles. Each piece is meticulously curated, ensuring a perfect choice every time. On the product page, select the size and quantity needed, then click  “Customize Now”. Provide your personalization details, logo(s), upload spreadsheets, choose your marking method(s) and add any customization options you'd like to include. Click “Add to Cart” when done. If you don't have your personalization details ready, no problem! You can still proceed, and our team will follow up with you later.


If you don't have your personalization details ready yet that's ok! You can still proceed by clicking "Add to Cart" to complete your order and our team will follow up with you for your details later.

Step 2: Design

After reviewing your order, we'll create unique designs incorporating your personalization details and logo(s). You'll receive a PDF artwork proof for review and approval via email. Request unlimited revisions at no charge until you love your design. We only produce items once we have your approval.

Step 3: Delivered

Once you've approved your artwork proof, relax and look forward to your awards event! Our skilled team will meticulously produce your order and ensure it's delivered on time. We are experts in complex shipping needs, guaranteeing safe and timely delivery every time, guaranteed!

Not sure where to start?

Don't have a specific design or vision in mind yet? Don't worry, our team will  guide you through the entire process - from creative, to approval, to logistics and delivery! Contact us and we'll help you find the perfect award, trophy, or plaque to suit your needs!

Here are  3 ways  to place your order:

Online at www.eclipseawards.com

This is the easiest and fastest way to order custom trophies. Simply browse our House Collection of Awards and Trophies, add pieces you like to your shopping cart, then proceed to checkout. You will be guided through a step by step process to gather:

  1. Your contact and billing details
  2. Requested delivery date
  3. Personalization details, logo(s) and instructions (if available)
  4. Shipping instructions
  5. Payment information

Don’t have your personalization details ready yet? You can still place an order online then provide those details later once your order is confirmed in our production schedule.

Via email

Email your order to sales@eclipseawards.com with the following details:

  1. Your contact details and billing address
  2. Order requirements: Award name(s) with product SKUs & quantities needed
  3. Your requested delivery date
    a. Standard lead time is 15 business days
    b. Rush Services are available
    c. We offer a 30% shipping discount if your lead time is 4 weeks or more.
  4. Personalization details you’d like on each award, along with any design instructions you may have (if available)
  5. Logos or artwork files you’d like to include, in vector format if available
  6. Shipping instructions (if known)
    a. Please include a contact name and number at each location
    b. We cannot ship to PO boxes

Once we have received your email, we will confirm receipt within one business day and your service representative will contact you to gather any remaining details.

By phone

For live and personal assistance, call us at 888-294-7121 between 9am-5pm PST, Monday to Friday. We can take your order, discuss your project, or answer your questions.

In all cases, once we have gathered your details, you will receive an email order confirmation and summary within one business day to get your order underway. You will also receive a dedicated customer service representative to oversee your order and a dedicated graphic designer to oversee your design process from creation to approval.

If you’d like to setup a meeting to discuss your idea or order, you can schedule a time with us using this calendar.

Do you need an award with a custom shape or color?

Can't find anything suitable in our House Collection? If you want awards that have a special shape, color, or size, then you may be looking for an Original Concept Award which we design from the ground up based on your needs, dreams and budget.

Contact us with your idea and we'll help bring it to life! Click here to send us your custom idea!