If you’re preparing to order bespoke crystal awards from an online supplier, consider these points as you’re getting underway:
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Who are you recognizing and how many recognition awards will you be presenting?
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Will all awards be the same size and style?
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Different recognition levels may require different sized awards
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When would you like your awards to be delivered by?
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Different suppliers offer different lead times, so be sure to plan accordingly to keep costs low. Our lead time is 15 business days. The more time you can provide however, the better.
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What to include on your awards.
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Need help with ideas and wordings suggestions for your crystal awards? Download our free Award Design Guide pdf.
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If you have your personalization details and logo files ready, you can upload them when placing your order online.
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Even if you don’t have your personalization details or logo ready, you can still place your order and our team will help you craft the perfect message and graphics for your awards order!
Ordering personalized crystal awards is as simple as gathering a few details and then selecting the awards you’d like to personalize. There are 3 ways that you can get your order underway:
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Online. Place your order at www.eclipseawards.com. Add the crystal awards you want to personalize to your cart and let us know when you’d like them delivered by. Upload your personalization details during the checkout process, or provide them at a later time if you don’t have them ready yet.
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Email. Send your order details to orders@eclipseawards.com and include what you have ready and available. Your dedicated service representative will follow up to gather any remaining personalization details.
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Phone. Call us at 888-294-7121 with your order details, and speak to real people who are here to help you and answer any questions.
However you choose to order from us, the first thing you will see is an email order confirmation that summarizes your order and timeline. Then we begin a design process to create the custom artwork for your trophies, which we email you as a digital artwork proof (pdf).
Review your artwork proof closely for grammar, spelling, punctuation and important details. Then you can either approve it if everything looks good, or request changes. You can request unlimited design revisions at no charge, until you approve the artwork proof. We never start engraving your awards until you have approved your artwork!
Once you have approved your artwork, no further changes are possible because we start production immediately. When then engrave your crystal awards, clean them, inspect them, then safely pack them for shipping. We let you know once your order has shipped out.
Throughout the whole order process, we keep you in the loop with a series of email order updates that let you know where we are in the whole process. Of course you’re always free to check in on the status of your order anytime!
Click here for more information
How to Order Awards, Trophies and Plaques.