|Every order from Eclipse Awards includes a variety of services that are required to personalize your crystal awards. Rather than charging unexpected or hidden fees, we simply present all-inclusive prices so that you can budget easily and reliably. We call this our simple pricing system. After all, what use is an award if it isn’t personalized?
Every order with Eclipse Awards includes the following services, at no extra charge:
- unlimited service and support
With every order, we assign you a dedicated customer service representative who is responsible for your order and available to answer any questions or concerns you may have. Your customer service representative will be familiar with the details of your order and can be reached directly by email or by phone at any time.
- professional graphic design and free artwork proofs
Our in-house graphic designers will handle the layout and design of your awards. All of our designers are professional artists with visual arts backgrounds which means they are skilled in creating high quality, clean and sylish layouts.
Based on your instructions, we'll provide you with a set of artwork proofs to show you what your crystal awards will look like. You're free to request as many changes and revisions to the artwork as you like, at no additional charge. We want you to be happy with the design of your awards!
Have peace of mind knowing that your order will be professionally designed and delivered exactly as you approve it.
At Eclipse, every crystal award we create is hand made, which means we encourage you to presonalize each award. All individual personalization is included in our prices, and this is what creates real value to the recipient of the award. So whether you’re ordering 2 or 200 awards, feel free to personalize each and every award to your liking. Permanently etching the recipient's name onto their award greatly increases the value and effectiveness of that recognition by making it personal and unique. In turn, this can foster an even deeper appreciation from the recipient, creating a positive loop of effective recognition.
- award labeling for easy identification
All orders with 3 or more identical pieces will include labeling of presentation boxes. This allows you to easily identify your crystal awards and saves you from having to open each one to find out who the recipient is. This can save you a great deal of time when you're organizing and presenting the awards at an event.
- experienced packing, shipping and handling
Our team at Eclipse Awards is extremely proficient at packing and shipping, with a breakage rate of less than 0.5% and years of experience in shipping glass awards and crystal awards throughout the world. We are so confident that your awards will arrive safely, that we are the only company that offers guaranteed safe delivery
Shipping is an additional variable cost, determined by the number of boxes in a shipment, the speed and weight or volume of the shipment, and the destination.